If you’ve never ordered cabinets without walking into a showroom, the idea probably sounds like it shouldn’t work. How do you design a kitchen you can’t walk around in? How does someone you’ve never met in person know what you actually need?
I get that question a lot. After 30-plus years in the cabinet industry, I’ve designed kitchens for homeowners in 48 states — none of them required a showroom visit, and most of them turned out better than what they would have gotten from one. Here’s exactly how the process works, from first contact to cabinets at your door.
Step 1: You Book a Free Consultation — It Takes About 15 Minutes to Set Up
Everything starts with a free remote design consultation. There’s no sales pitch involved. You pick a time that works for you, and we get on a video or phone call to talk through what you’re working with.
Before that call, I’ll ask you to send a few things:
- Photos of your existing kitchen from multiple angles
- Rough measurements (I’ll walk you through exactly how to take them if you haven’t already)
- A general idea of what you want — style, finish, any cabinets you’ve seen that caught your eye
You don’t need to have it all figured out before we talk. That’s what the consultation is for.
Step 2: You Send Me Your Measurements and Photos
This is the part most people are nervous about, and it shouldn’t be.
Taking accurate measurements of your kitchen is a straightforward process. I’ll send you a simple guide that walks you through it — what to measure, how to account for windows and doors, how to handle corners and soffits. You don’t need to be a contractor to do this right.
If something doesn’t add up when I’m reviewing your measurements, I’ll catch it before your order goes in — not after. That’s exactly what a 30-year professional brings to this process that a website form cannot.
Step 3: I Design Your Kitchen in 3D
Once I have your measurements and photos, I build your kitchen in professional design software. You’ll get a full 3D rendering so you can see exactly what your new kitchen will look like — cabinet layout, door style, finish, everything.
This is not a rough sketch. It’s a design you can walk through visually and say yes, change this, or I want to try a different door style before we go any further.
Most of my customers are surprised by how detailed this gets. You’re not guessing what it will look like. You’re approving what it will look like.
Step 4: We Review the Design Together
We go over the 3D design together on a second call. This is where most of the real decisions get made:
- Are the uppers the right height for your ceiling?
- Does the island work the way you imagined?
- Do you want to add pull-outs, a lazy susan, soft-close on everything?
- Is there a peninsula option that would give you more counter space?
I’m not trying to upsell you. I’m trying to make sure you order what you actually want, because once the order goes in, changes get expensive. This review step is what prevents that.
Step 5: You Approve the Order
When the design is right, I put together your full order — every cabinet, every accessory, every finish — with exact quantities and specifications. You review it. You approve it.
At this point, there are no surprises. You know exactly what you’re getting, where each piece goes, and what it costs.
Step 6: Your Cabinets Ship Directly to You
Your order goes into production. Lead times vary by manufacturer, but I tell you exactly what to expect upfront — not buried in fine print after you’ve already paid.
Cabinets ship directly to your home. Depending on the size of the order, that’s either a standard freight delivery or a threshold delivery where they bring it to your garage or first floor.
When the cabinets arrive, I’m still available. If something isn’t right, you call me — not a 1-800 number and not a chat bot.
Why This Works Better Than a Showroom for Most Homeowners
In a showroom, you’re working with whoever is available that day. You’re making decisions in a high-pressure environment with limited samples on the wall. You’re driving across town multiple times to get answers that could have been handled in a 20-minute video call.
The remote model works because the design process itself hasn’t changed. What changed is how we communicate. The measuring is the same. The 3D design is the same. The order is the same. The only thing you’re skipping is the commute and the sales floor.
And because I work with customers nationwide, I’ve seen nearly every floor plan, ceiling height, and layout challenge that exists. That depth of experience doesn’t live in a showroom. It lives in the designer.
What You Need to Get Started
- A smartphone to take photos and measurements
- About 30 minutes for an initial consultation
- A general idea of your budget and style direction — even a rough one is fine
That’s it. You don’t need to know anything about cabinets. That’s my job.
Ready to See What Your Kitchen Could Look Like?
Book a free remote design consultation. No pressure, no obligation — just a straight conversation about what you’re working with and what’s possible.
Schedule your free consultation →
Kitchens By Remote — Designing kitchens for homeowners in the US & Canada.
kitchensbyremote.com